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F.A.Q.

How long does shipping take?

US Mainland and Canadian shipping usually takes 2 - 5 days. International shipping usually takes 7 - 21 days depending on the country.

We will send you a confirmation email with a link to your order page which will display your tracking number as soon as it's available, typically within 24 hours. The tracking number is created when we label your order and we'll send you an automated email to let you know that your order has been labeled.

 

Do you deliver outside the United States?

Yes, we deliver to 196 countries worldwide. Shipping cost is based on weight and destination. Delivery time is typically between 7 and 21 days depending on the country. Customs and other import duties may apply outside the US and Canada, please check with your local revenue service if you need clarification on potential fees.

 

Is the image on both sides of the blade?

Yes.

 

Can they be sharpened?

Yes, absolutely. We recommend chefsvisionknives.com/products/sharpener with a choice of 6 designer colors.

 

Are the knives dishwasher safe?

Yes.

 

Will the knives stick to a magnetic knife holder?

Yes, the blades are made from 3CR13 Stainless Steel and will stick to magnetic holders.

 

How are the knives made?

We created color plates for each knife with the images in reverse, like a film negative. We then use a heat transfer to apply the image to the non-stick coating.

 

What is the non-stick coating made of?

The non-stick coating is silicone based. It's non-toxic and has been approved by several food safety agencies including the FDA in America, LFGB in Germany, SGS in Switzerland, EC in Europe and DGCCRF in France.

 

Can you make customized knives?

Unfortunately, we don't offer a customized knife service. Each blade design requires a $500 color plate to be manufactured before production can begin, which makes personalized knives prohibitively expensive.

 

Is it possible to buy the knives individually?

No, the knives are currently only available as sets.

 

Are these knives good for left-handed people, some knives have a sharp edge on one side making it only satisfactory for right-handers?

Yes, the knife edge is the same on both sides (known as a double bevel) making it suitable for both right and left-handed people.

 

Do the knives come with blade covers?

There are blade covers available separately. If the covers you're looking for are sold out, the other covers will also fit but the handle colors won't match the covers.

 

Where are the knives made?

The knives are manufactured in the Guangdong Province in China.

 

Do you offer wholesale?

Yes, please email check our retailers page for more information.

 

If you have any other questions not covered here please email us at support@chefsvisionknives.com or call 1-315-245-8506 (9am - 5pm EST Mon-Fri).